The EFA Enquirer: 17 February 2023

In this edition

  • Upcoming Training
  • Welcome Patty Wassenaar to the EFA team
  • NDIS Workforce Capability Position Description Tool
  • The Importance of Emergency and Disaster Planning
  • How well are you prepared for your mid-term audit?

Upcoming Training 

NDIS Business and Strategic Planning

This is a brand new training session on offer!

This workshop is delivered by a NDIS Business Planning expert.  This course will provide you with the practical and essential information and tools you need to develop or review your NDIS business and strategic plans.  Business and Strategic planning are mandatory NDIS requirements, but moreover essential for successful, sustainable and viable businesses.

Date and time: Friday, 24 February 2023, 10:30 am – 1:30 pm AEDT

Original price: $330
Now $297

Simply enter promo code ‘SAVE10’ upon checkout to receive a 10% discount


Welcome Patty to the EFA team

The EFA Enquirer: 17 February 2023 1

We would like to warmly welcome Patty Wassenaar to the EFA team.  Although Patty has worked as an associate for EFA she has now joined our EFA team on a permanent basis two days a week.

Patty has an extensive background in Quality Management Systems that are coupled with over 20 years lead auditor experience in the Disability and Human Services Sector as well as training and mentoring staff. She has an encyclopedic knowledge of Certification Accreditation Requirements for both JAS-ANZ and related Government Department schemes.

We are privileged and excited to have someone of Patty’s caliber working for us.


NDIS Workforce Capability Position Description Tool

Having the right position descriptions are vital to attracting the right people to your organisation with the skills and knowledge that are suited to the role and your NDIS business.

The NDIS Commission have developed a NDIS Workforce Capability Framework that describes core worker capabilities that can give your workers and potential workers a clearer understanding about both the type of work they will  be doing and how it should be done.  You can read more about the Framework here Guidance document for providers about impact of Workforce Capability Framework – Engels Floyd.

These core capabilities can be used as the foundation for building and reviewing current position descriptions for different participant needs and delivery environments.

To assist you in this, the NDIS Commission have released a Position Description Tool to support NDIS providers to develop position descriptions based on the capabilities in the Framework.  You can read more about this tool in our blog here.


The Importance of Emergency and Disaster Planning

How well is your business prepared for handling emergencies and disasters that may impact how you provide ongoing services to your NDIS participants?

The last few years have taught us how important it is for NDIS providers to have robust emergency and disaster management plans in place to ensure the continuity of supports critical to the safety, health and wellbeing of participants.

  • Do you also have a good understanding of how emergency and disaster processes should be reflected in each participant’s service agreement and support plan?
  • Have your clients been consulted and included in plans to manage disaster risk to ensure their critical supports are person centred and tailored to their situation?
  • Have your considered how you will monitor the safety and wellbeing of your clients if they could not receive services temporarily?

It is a requirement of NDIS registration that NDIS providers demonstrate that they meet the requirements of the new NDIS practice standard ‘Emergency and Disaster Management’. This will be assessed at every audit.

If you are unsure if your policies and procedures cover off on these requirements, we are here to help, contact us on 0478 616 207 or info@engelsfloyd.com for a complimentary consultation.


How well are you prepared for your mid-term audit?

Under the NDIS Quality and Safeguarding Framework, all registered NDIS providers whose last audit was a certification or recertification are required to complete a mid-term audit as a condition of maintaining your registration as an NDIS provider.

The mid-term audit is an onsite assessment of how well you are continuing to meet the requirements of the NDIS Practice Standards. This usually includes a documentation review and interviews with participants and staff.

You can read more about how to prepare for your mid-term audit and what might happen if you fail to undertake a mid-term audit by the due date here.


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