Leading the way in NDIS support and quality
At Engels Floyd Quality Consulting, we bring decades of industry experience and an unwavering commitment to quality and authenticity to everything we do. Deep technical expertise combined with lived experience gives us a unique advantage in understanding the full scope of NDIS services from the right perspective. Whether you’re navigating the complexities of NDIS, aged care, or human services, we’re here to provide tailored solutions that deliver results that help you better support your clients.
Trusted by top providers in Australia
Your success is our success
Since 2012, Engels Floyd Quality Consulting (EFQC) has been a trusted partner for human services providers across Australia. Founded by Sharon Floyd and Jennifer Engels, EFQC combines unmatched expertise with a passion for helping our clients succeed. Today, as a national organisation led by Sharon Floyd, we remain dedicated to empowering providers like you to become leaders in your field.
Experience you can rely on
With decades of experience across the human services sector, Sharon and the team bring unparalleled expertise to every project. Since the inception of the National Disability Insurance Scheme (NDIS), EFQC has been at the forefront of the industry, playing a key role in the consultation process that shaped NDIS Quality & Safeguards requirements. We have supported hundreds of providers through the transition to the NDIS in NSW and continue to be the trusted consultants for the NDIS Quality and Safeguards Commission, where we have trained nearly 1,000 auditors nationwide.
Our team’s experience is unbeatable, and many of us also bring the participant perspective, as several team members are NDIS participants themselves. This combination of technical expertise and lived experience gives us a unique advantage in understanding the full scope of NDIS services.
Practical solutions that create impact
Authenticity is at the heart of everything we do. Our team is passionate about supporting providers like you with honest, practical guidance that makes a real impact. We’ll help you cut through the compliance noise so you can focus on achieving meaningful results for your clients and communities.
A trusted industry leader
We work directly with the NDIS Commission to develop and deliver training to all of Australia’s NDIS Auditors.
We know that there’s no one-size-fits-all approach to compliance and audit management. We support providers working across multiple jurisdictions with thousands of staff and participants and dozens of sites, to sole traders working from home. It doesn’t matter who you are, you can count on us to tailor solutions that work for you.
Why choose Engels Floyd
Decades of experience
Our team brings decades of experience in disability support, quality management, and auditing, with many having held senior roles in government or helped create the first disability services certification system.
Training Provider for NDIS
Audit Personnel
Engels Floyd Quality Consulting has been entrusted by the government to deliver training to all NDIS audit personnel. This experience provides us with grassroots insights into the auditing process.
Subject Matter Expertise
Specialising in NDIS registration, training, quality management, compliance, auditing, and standards, our team holds a deep understanding of the NDIS framework and associated requirements.
Government Collaboration
We are honoured to be recognised by the Government as a trusted consultant for large national NDIS projects.
Lived Experience
Many of the Engels Floyd team have lived experiences of disability and personal experience as NDIS participants. This provides a critical lens into all of the work we do with providers with a valuable consumer perspective.
Client Empowement
At Engels Floyd Quality Consulting, our do-it-with-you approach sets us apart from other consultants. Rather than assuming full control and doing it all, we believe in empowering our clients to fully understand and implement their own processes and systems. We provide a bespoke and individualised approach to support your long term success and sustainability.
Our team
Sharon Floyd
Director
Kathy Gronthos
Client Engagement Administration Manager
Patty Wassenaar
Technical Manager
Hannah Odorcic
Marketing Manager
Leeanne Noske
Finance Manager
Bronwyn Herbertson
Associate
Amy Ambagtsheer
Associate
Darcy Godden
Associate
Cathie Buckley
Associate
Clarisa Rahmat
Associate
Jeff Chan
Senior Associate | Chief Strategy and Quality Officer at ABC Behaviour Support.
Cassie Day
Business Associate
Michael Finn
Associate
Our Partners
Shiftcare
ARTD Consultants
TechAbility
Easyread.tech
NDS (National Disability Services)
Tech Turn
etrainu
