Jun
11
From Policy to Practice: Understanding NDIS Practice Standards, Incident Reporting & Good Practice for Support Workers Workshop
This practical 3-hour workshop helps NDIS support workers understand the NDIS Practice Standards and Code of Conduct through clear, real-world examples — focusing on what you need to know, do, and demonstrate in your day-to-day role.
Date
Jun 11, 2026
Time
1:00 PM – 4:00 PM
Location
Online Webinar
Who should attend
NDIS Support Workers Disability Support Practitioners Team Leaders / Senior Support Workers New or onboarding staff Any frontline staff delivering NDIS supports
Cost
$299
Know what to do, when to do it, and how to deliver safe, compliant supports every day.
Overview
What does “good practice” actually look like as an NDIS Support Worker?
This practical 3-hour workshop breaks down the NDIS Practice Standards and Code of Conduct into clear, real-world actions — focusing on what you need to know, do, and demonstrate in your day-to-day role.
Learn how to support participant rights, manage risks, respond to incidents, and write clear documentation — while understanding how your work contributes to safe, high-quality supports and compliance.
This is not about policies — it’s about what you do in practice.
Places are limited to ensure an interactive session — early registration is recommended.
What You’ll Learn
- Your responsibilities under the NDIS Practice Standards and Code of Conduct
- How to support participant rights, dignity and choice
- What to do when there is an incident, risk or concern (including reportable incidents)
- What good documentation and progress notes look like
- Common mistakes and how to avoid them
- How your role supports quality, safety and compliance
- What do NDIS audit cover and how to be ready
Learning Outcomes
By the end of this workshop, participants will be able to:
- Understand the NDIS Practice Standards and Code of Conduct relevant to their role
- Describe what good practice looks like in everyday support delivery
- Follow support plans, risk strategies and behaviour support plans effectively
- Identify, respond to and report incidents, risks and concerns appropriately
- Understand what constitutes a reportable incident
- Apply effective communication and escalation processes
- Write clear, accurate and meaningful documentation
- Recognise when something is not right and take appropriate action
- Understand how their role contributes to safe, high-quality and compliant supports
The session is highly interactive, incorporating practical case studies and real-life scenarios to support learning.
Participants will receive a Learner Workbook to support their understanding and a Certificate of Attendance upon completion.
