Michael has extensive knowledge and experience across the human services sector, working for Centrelink and the Department of Social Services (DSS) in senior management roles. He is well versed in Quality Management Systems having previously held responsibility for managing Disability Employment and Enterprise Services Quality Assurance for DSS nationally.  Additionally, he was a member of the JAS-ANZ Accreditation Review Panel. He has also supported various community and not-for-profit organisations in a voluntary capacity. 

Michael has extensive personal experience with accessing support services for people with disabilities, including allied/health professionals, previous work as a supported employee in an Australian Disability Enterprise, and assistance from Disability Employment Services to find work in the open labour market. Michael left his formative schooling years knowing that the primary/secondary education system at the time did not allow him to reach his academic potential.  As a mature aged student he changed that, graduating with a Master of Business Administration degree in 2010 and Doctor of Business Administration degree in 2016.