Our Story

Sharon Floyd and Jennifer Engels established Engels Floyd & Associates (EFA) in 2012 to take advantage of their collective skill set and complementary experience and expertise.

Fast forward to today and EFA is a national company with Sharon Floyd leading a team of staff and Associates Australia wide. This means EFA provides support to providers wherever you are located in Australia. 

EFA is passionate about all things quality. We support providers to be providers of choice, because your success is our success!


Sharon and the team have decades of experience across the human services sector. EFA has been there since the inception of the National Disability Insurance Scheme (NDIS), was involved in consultations to determine what NDIS Quality & Safeguards requirements would apply, supported hundreds of providers through the transition to the NDIS in NSW and are currently the go to consultants for the NDIS Quality and Safeguards Commission (NDIS Commission) to train Auditors. We also have the participant perspective covered as many on our team are also NDIS participants.

Collectively, our experience can not be beaten. 


Many of our employees and contractors engaged in technical roles have lived experience of disability. This ensures that work undertaken for our clients is not only completed by the best people for the job, but you’ll get the added benefit of approaches using different lenses to complete that work. EFA firmly believes that to be authentic, we need to learn from the people who are clients/participants/consumers of providers.


EFA is trusted by the NDIS Commission (the NDIS Commission) to develop and deliver training to all of Australia’s NDIS Auditors. In fact, we have trained almost 1,000 to date. 

EFA has supported providers who work in multiple jurisdictions with thousands of staff and participants and dozens of sites, to sole traders working from home. It doesn’t matter who you are, you can trust us to tailor our deliverables to your needs and complete the work to distinction. 

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