National Disability Insurance Scheme News

Participant File reviews

Participant File reviews

Have you thought about having an independent review, or mini audit, of participant files to verify the implementation of your systems against the NDIS Practice Standards?

EFA have extensive experience in conducting NDIS audits, which includes sampling participant files, interviewing participants and their support networks.

Benefits of an independent review of participant files includes:

  • Experienced independent person who can view files in an impartial way, and confirm consistency with your systems, the NDIS Practice Standards, and check for any anomalies which staff who are familiar with your participants may overlook.
  • Helps confirm whether your participant file management processes are effectively implemented, or whether improvement is required.
  • Could assist in identifying potential risks. For example, inconsistencies with files, missing key information which may appear ‘obvious’ to staff who know participants well.
  • Counts towards your ‘internal audit’ evidence.

A full internal audit or preparatory audit can also be conducted if required, but often, a mini audit such as this might be helpful to confirm things are working well, or in need of improvement.

If you would like to know more on how we can help you with participant file reviews or audits, please contact us on 0478 616 207 or for a complimentary consultation.

Request a free, no obligation 20 min consultation with one of our experts!