Ready to take the next step in your homecare journey?
Becoming a home care provider is a great way to diversify your NDIS business while supporting the older people in our communities. Whether you’re just starting out or already established, we’re here to guide you through every step
How we can help
Complimentary Consultation
We offer a free, no-obligation 20-minute aged care registration consultation via video or phone to make sure we’re the right fit for your needs. It’s your chance to ask questions and for us to recommend the best next steps to move forward with confidence.
Having the right policies and procedures is essential to meet Aged Care Quality Standards. We can provide you with a complete set of individualised templates, forms, and registers to ensure your services align with the latest aged care provider registration regulations.
Documentation Review
Already have policies in place? Fantastic! We’ll review your documents to make sure they’re up to date with current accreditation requirements. This is especially helpful before an aged care audit to ensure everything is in order.
Navigating the application process can feel like trying to read a confusing map. We’re here to assist, offering guidance and support to ensure your application is on track and meets all requirements.
We understand that the home care accreditation process can be overwhelming, particularly for new providers. Our coaching is tailored to your specific needs, guiding you through key stages of the process. Coaching is available in flexible three-hour blocks, and we’ll work with you to maximise its value.
Internal audits are an essential tool for your business and part of your compliance requirements. We can either train your team or conduct the audits for you, helping you get familiar with the process so you can take the reins in the future.
- Conducted by experienced EFQC team members.
- Planned in collaboration with you to identify key focus areas.
- Remote or in-person options are available.
- Provides a comprehensive audit report with findings and recommendations.
Our experienced team offers both public and private training sessions on a variety of topics tailored to your needs. We’ll make sure you and your team are equipped with the knowledge to excel.
With 40 years of combined experience, we confidently guide you through the complexities of Aged Care
Homecare registration is the key to getting started as a homecare provider
Meeting the Aged Care Quality Standards is essential to delivering safe, high-quality care to your clients. And we know the registration process can be tricky without the right guidance from a trusted aged care registration consultant. That’s where we come in.
From understanding your obligations to preparing and tailoring the necessary documents for homecare compliance, we make the process smooth and manageable, giving you peace of mind as you move forward.
With our experience working with homecare providers, we provide the expertise you need to navigate the system confidently and become an aged care provider. Let us handle the complexities so you can focus on what matters most—delivering exceptional care.
Quality reviews are key to maintaining your Homecare registration, but you don’t have to go it alone
Quality reviews don’t have to be stressful; it’s our job to make them simple. Our review preparation and aged care registration services include pre-assessments to spot compliance gaps and mock reviews to get your team fully ready. You’ll receive clear feedback and practical guidance to resolve any issues ahead of time so you can focus on taking care of your clients, not worrying about your next review.
We also offer training to ensure your team knows what to expect and how to meet the aged care registration requirements. Reviews aren’t just a checklist; they’re a chance to improve your operations and enhance the care you provide.
Never miss a beat with ongoing compliance support
We’re proud to bring our expertise to a wide range of human services across Australia. From disability and mental health to children’s services and aged care consulting service, we provide tailored guidance to help human services organisations meet compliance, navigate registration, and streamline service delivery. We’re here to help you uphold the highest standards of care for your clients.
Why choose Engels Floyd
Decades of experience
Our team brings decades of experience in disability support, quality management, and auditing, with many having held senior roles in government or helped create the first disability services certification system.
Training Provider for NDIS
Audit Personnel
Engels Floyd Quality Consulting has been entrusted by the government to deliver training to all NDIS audit personnel. This experience provides us with grassroots insights into the auditing process.
Subject Matter Expertise
Specialising in NDIS registration, training, quality management, compliance, auditing, and standards, our team holds a deep understanding of the NDIS framework and associated requirements.
Government Collaboration
We are honoured to be recognised by the Government as a trusted consultant for large national NDIS projects.
Lived Experience
Many of the Engels Floyd team have lived experiences of disability and personal experience as NDIS participants. This provides a critical lens into all of the work we do with providers with a valuable consumer perspective.
Client Empowement
At Engels Floyd Quality Consulting, our do-it-with-you approach sets us apart from other consultants. Rather than assuming full control and doing it all, we believe in empowering our clients to fully understand and implement their own processes and systems. We provide a bespoke and individualised approach to support your long term success and sustainability.
Carpentaria engaged Engels Floyd to complete a preparatory audit. Patty and the team have extensive knowledge of the NDIS audit environment and were extremely easy to work with. The report and recommendations provided after the on-site visit were comprehensive and easy to follow and implement.
We are so grateful to the team for their insights and knowledge to ensure that we are well prepared for our Quality and Safeguarding Audit.
Carpentaria
One of the most notable aspects of working with Engels Floyd has been their commitment to ongoing support and improvement. Their team consistently monitors our compliance status, ensuring that we stay ahead of regulatory changes and maintain best practices. This proactive approach has not only helped us avoid potential pitfalls but has also fostered a culture of continuous improvement within our organisation.“
Hosanna Community Care
Outsourcing internal audits with Engels Floyd has guaranteed we have a specialised and current knowledge base that ensures an efficient audit and an unbiased report. Their services have helped us increase efficiency and ensure compliance with the Standards for registration, allowing us to provide the best quality service to all our participants.”
STEPS Group Australia
Managing Director
We engaged Engels Floyd for a preparatory audit because, based on previous engagements, their expertise and knowledge were exactly what we needed to prepare for our external recertification audit. The experience was exceptional. Engels Floyd provided us with detailed, actionable feedback, and their support gave us the confidence to approach the external audit fully prepared. We highly recommend their services—they’ve been invaluable to our audit success.”
Hills Community Options (HCO)
Sue Horsenell, CEO
