Your path to NDIS success starts here
Expert, tailored support for every stage of the NDIS registration process – we ensure your organisation meets all requirements while managing the complexities. As experienced NDIS registration consultants, we help providers navigate audits, maintain compliance, and succeed in becoming registered NDIS providers.
NDIS registration for SIL providers is now mandatory. Stay ahead of the transition and ensure your compliance. Explore our SIL Mandatory Registration Guide today.
How we can help
Unregistered Providers
Complimentary consultation
To make sure we’re the perfect fit for your needs, we offer a free, no-obligation 20-minute consultation via video or phone. It’s a chance for you to ask any questions about NDIS registration, provider compliance, or NDIS audit preparation, and in turn, we can recommend the next best steps for you.
First things first—if you’re looking to become a registered NDIS provider, the process starts with submitting an online application. It sounds straightforward, but we know getting started can feel overwhelming. That’s where we come in. Our team of experienced NDIS registration consultants will guide you in choosing the right NDIS services for your business and help you showcase your suitability as a provider with confidence during the NDIS provider registration process.
Review of your self-assessment
All NDIS service providers must complete an online self-assessment for NDIS provider registration or renewal. This self-assessment requires you to demonstrate how you comply with the relevant NDIS Quality Indicators for Practice Standards (and associated Rules and Skills Descriptors). A strong self-assessment sets you up for success in your NDIS registration audit. To support the completion of your self-assessment, we can:
- provide you with a detailed Self-Assessment guide for NDIS registration,
- review the information you have provided in your draft Self-Assessment,
- suggest comments for enhancement.
Like every business, NDIS providers need a strong strategic and business plan – it’s also a mandatory requirement for NDIS business registration. Getting started can be overwhelming, but that’s where we come in. Our team has the expertise to work with you to develop a business plan that sets you up for lasting success and meaningful growth. Let’s turn your vision and passion into a clear, actionable roadmap with the support of an experienced NDIS registration consultant.
Having the right individualised policies and procedures in place is essential for becoming a registered NDIS provider, ensuring you meet the standards outlined in the NDIS (Quality Indicators for Practice Standards) Guidelines 2018. Avoid generic documentation! We offer options to best meet your needs.
We’ll provide you with:
- Policies, procedures, forms, and registers that are fully customised with your business name, logo, responsible positions, legislative requirements, and types of supports delivered—essential for NDIS service provider registration.
- A Self-Assessment Guide to support the online NDIS business registration process.
- An Implementation Guide to help you make the documents fit your organisation perfectly, aligned with NDIS provider compliance requirements.
Already have policies and procedures? Our detailed document reviews can ensure they fully meet current NDIS standards—an important step in maintaining NDIS provider compliance. This is especially useful before your next NDIS internal audit to keep everything up to date.
Choose from two options:
- Document Review Package
You’ll receive:- A gap analysis highlighting areas where your documents meet, partly meet, or don’t meet NDIS standards.
- Practical recommendations for addressing any gaps based on insights from an NDIS compliance consultant for providers.
- A summarised report outlining key findings, priorities, and recommendations to support how to stay compliant with NDIS provider registration.
- Document Review and Updates
Short on time? Let us make the necessary updates directly in your documents. This package includes:- A gap analysis.
- Recommendations and a summarised report.
- Direct updates to your policies and procedures (additional documents costed separately), helping prepare for your NDIS provider audit preparation service.
Preparatory Audits are a great way to have a trial run in the lead up to your initial, midterm or re-certification audit. Think of them as a practice run before the real thing—like test-driving a car. They’re a great way to spot any potential issues and ease your team into the audit process. An added bonus is that it demystifies the audit process and gives your team an idea about what to expect during the audit process.
Our NDIS provider audit preparation service includes:
- Preparatory Audits conducted by EFA team members highly experienced in NDIS audit compliance support for providers, using a similar approach to what will be performed by an NDIS audit team.
- Consultations with a sample of staff, management, governing body personnel, participants and families.
- Reviews of systems to verify how providers are implementing their policies and procedures in line with NDIS provider compliance.
- Options to conduct audits remotely or face-to-face.
- A comprehensive audit report, which incorporates key findings, priorities, and recommendations for corrective action—supporting your success in the NDIS internal audit process..
NDIS internal audits are a mandatory requirement of the NDIS Practice Standards. NDIS auditors will be looking for evidence about how you have planned and conducted your own internal audits. We can help out through training, or alternatively, we can conduct internal audits for you. This is a great way for you and your team to become familiar with how internal audits work, and ultimately you can take over the future conduct of internal audits yourself with the support of an NDIS audit consultant for providers
Our NDIS internal audits:
- Are conducted by EFA team members with qualifications and experience in internal and NDIS auditing.
- Are planned in collaboration with providers to identify priority processes, supporting NDIS audit compliance support for providers.
- Can be conducted remotely or face-to-face.
- Produce an audit report that identifies findings, themes, and recommendations as part of our NDIS provider audit preparation service.
Our NDIS training equips providers with the skills to navigate NDIS provider compliance, NDIS business registration, and NDIS internal audits. Through public sessions or tailored workshops, we confidently prepare your team to meet NDIS service provider registration requirements and understand how to stay compliant with NDIS provider registration.
We offer coaching tailored to your needs, ideal for the key stages in the NDIS registration and NDIS internal audit process—or anytime you need it. Our team includes NDIS registration consultants and specialists in various fields, so if you have questions about specific NDIS services or supports, we’re here to help. Coaching is available in three-hour blocks, and we’ll work with you to make the most of every session. Have something bespoke in mind? No problem – we’d love to hear all about it.
We can decipher complex policies and procedures into plain English worker resources, which provide the vital information your workers need to support participants safely and competently—while supporting your NDIS provider compliance and helping you stay compliant with NDIS provider registration.
We can develop for you accessible (and mandatory) information for your participants in appropriate formats, supporting your NDIS provider compliance and ensuring you meet the requirements for NDIS service provider registration.
We can work with you to have a quality system in place that works for your business to promote efficiencies, improvements, and ensure safe and quality supports for your participants—while supporting your NDIS provider compliance and helping you meet the requirements for NDIS business registration and NDIS service provider registration.
Registered Providers
Preparation for audits
We help you prepare for audits with confidence by ensuring your policies, procedures, and documentation meet NDIS requirements. Our support equips you with the knowledge and tools needed to navigate the process smoothly and successfully, offering expert NDIS provider audit preparation service and NDIS audit compliance support for providers.
We support registered NDIS providers through their re-certification audits by ensuring NDIS provider compliance, updating documentation, and addressing any gaps. Our guidance helps you stay audit-ready with confidence and ease, providing expert NDIS audit compliance support for providers and NDIS provider audit preparation service.
Documentation reviews and updates
Already have policies and procedures? Our detailed document reviews can ensure they fully meet current NDIS standards and support your NDIS provider compliance. This is especially useful before your next audit to keep everything up to date with expert NDIS audit compliance support for providers.
Choose from two options:
- Document Review Package
You’ll receive:- A gap analysis highlighting areas where your documents meet, partly meet, or don’t meet NDIS standards.
- Practical recommendations for addressing any gaps.
- A summarised report outlining key findings, priorities, and recommendations
- Document Review and Updates
Short on time?- A gap analysis.
- Recommendations and a summarised report.
- Direct updates to your policies and procedures (additional documents costed separately).
Preparatory Audits are a great way to have a trial run in the lead-up to your midterm or re-certification audit. Think of them as a practice run before the real thing—like test-driving a car. They’re a great way to spot any potential issues and ease your team into the audit process. An added bonus is that it demystifies the audit process and gives your team an idea about what to expect during the audit process. Our NDIS provider audit preparation service supports you in building confidence before the official review.
Our Preparatory Audits:
- produce a comprehensive audit report, which incorporates key findings, priorities, and recommendations for any necessary corrective action.
- are conducted by EFA team members highly experienced in NDIS auditing and use a similar approach to what will be performed by an NDIS audit consultant for providers.
- involve consultations with a sample of staff, management, governing body personnel, participants and families.
- review the systems of providers to verify records of how they are implementing their policies and procedures.
- can be conducted remotely or face-to-face.
- produce a comprehensive audit report, which incorporates key findings, priorities, and recommendations for any necessary corrective action.
Internal audits are a mandatory requirement of the NDIS Practice Standards. NDIS auditors will be looking for evidence about how you have planned and conducted your own internal audits. We can help out through training, or alternatively, we can conduct NDIS internal audits for you. This is a great way for you and your team to become familiar with how internal audits work, and ultimately, you can take over the future conduct of internal audits yourself with ongoing NDIS audit compliance support for providers.
Our internal audits:
- produce an audit report that identifies findings, themes, and recommendations.
- are conducted by EFA team members with qualifications and experience in internal and NDIS auditing.
- are planned in collaboration with NDIS providers to identify priority processes for the internal audits.
- can be conducted remotely or face-to-face.
Our NDIS training equips providers with the skills to navigate NDIS provider compliance, NDIS service provider registration, and audits. Through public sessions or tailored workshops, we confidently prepare your team to meet NDIS registration requirements with the support of an experienced NDIS registration consultant.
We offer coaching tailored to your needs, ideal for the key stages in the audit and registration process—or anytime you need it. Our team includes NDIS consultants and specialists in various fields, so if you have questions about specific NDIS services or supports, we’re here to help. Coaching is available in three-hour blocks, and we’ll work with you to make the most of every session. Have something bespoke in mind? No problem –we’d love to hear all about it..
We can work with you to have a quality system in place that works for your business to promote efficiencies, improvements and ensure safe and quality supports for your participants, while supporting NDIS provider compliance and helping you stay compliant with NDIS provider registration.
Non conformances in audit aren’t the end of the world. We can support you in developing necessary strategies and actions to close out any nonconformances, with expert NDIS audit compliance support for providers to help you stay compliant with NDIS provider registration.
If you have been issued with a compliance notice by the NDIS Commission, we can quickly assist you with independent and demonstrated technical know-how to effectively address compliance issues through our specialised NDIS compliance consultant for providers and NDIS provider compliance support.
We can decipher complex policies and procedures into plain English worker resources, which provide the vital information your workers need to support participants safely and competently—an important part of how to stay compliant with NDIS provider registration.
We can work with you to have a quality system in place that works for your business to promote efficiencies, improvements, and ensure safe and quality supports for your participants—an essential part of NDIS provider compliance and how to stay compliant with NDIS provider registration.
When your registration is due for renewal, it’s not just a tick-and-flick exercise. It’s a chance to check in on your progress, reflect on your current practices, and show the NDIS Commission that you’re still meeting the standards.
You’ll need to complete a self-assessment, submit your NDIS renewal application, and go through another audit. Sound daunting? Don’t worry—we’re right here to help you navigate it step by step with expert NDIS registration audit help for providers, NDIS provider registration renewal services and audit preparation, and NDIS audit compliance support for providers.
Backed by 100+ years of collective experience, we guide you through the NDIS with confidence and assurance
NDIS registration provides assurance for participants that providers are delivering safe and quality support services.
Simply put, becoming a registered NDIS provider ensures that your organisation meets the NDIS Practice Standards needed to provide quality supports to NDIS participants. We know that the NDIS provider registration process can seem daunting and complex – especially when starting from scratch – but we’re here to make it as clear and manageable as possible.
Through our personalised guidance, our team will help you:
- Understand your obligations
- Gather the right documentation
- Implement systems that work for you
- Complete your NDIS registration application
- Prepare for an NDIS registration audit
- Make your NDIS provider journey as smooth as possible
We work with providers of all sizes, from sole traders to large national organisations, ensuring that your application is complete, compliant, and ready for success.
Think of us as your NDIS registration consultants, providing you with unrivalled support and giving you confidence as you prepare and submit your application.
And don’t worry—our journey together doesn’t end there. We’re just a phone call away, ready to help whenever you need us in the future to continue your NDIS journey and stay on top of NDIS provider compliance.
With significant changes coming to the sector, it is vital to understand the requirements for mandatory registration for SIL. Whether you are looking to register as an NDIS SIL provider or need to navigate the support coordination process, we can help. Book a free consultation today to stay ahead of these new compliance standards.
An NDIS audit is a formal process to ensure that providers meet the quality and safety requirements set by the NDIS Practice Standards and Code of Conduct.
Audits are required for both new NDIS provider registrations, midterm and renewals, so being prepared is essential. We’re here to help you make “audit-ready” at all times—our new normal—achievable, straightforward, and stress-free.
Here’s how our NDIS provider audit preparation service can help you:
- Our handpicked, experienced NDIS audit consultants for providers ensure your team is audit-ready at all times.
- For extra assurance, we run mock audits in a similar way to those of the ‘real’ audits so you can experience the process firsthand.
- We spot any NDIS provider compliance gaps and provide tailored advice and solutions to address them.
Our goal is to equip you with the tools and guidance you need while keeping you in the driver’s seat. With extensive experience supporting providers through audits and training nearly 1,400 auditors nationwide, we know what auditors expect. We have the expertise to ensure smooth, confident NDIS audit compliance support for providers.
Maintain your NDIS registration through compliance with NDIS Practice Standards
Staying compliant with NDIS Practice Standards is essential for maintaining your registration and delivering safe, high-quality services to participants. Most importantly, it doesn’t have to be overwhelming.
We help you simplify and streamline the process of meeting your legal requirements. We provide regular compliance check-ups, handle audit non-conformances, undertake internal audits and address any compliance challenges that arise.
Think of us as your compliance partners – here to keep you on track, adapt to every change, and fine-tune your operations for lasting success. Our team knows the NDIS Practice Standards inside and out. From governance to participant safeguarding, our expert team ensures you’re audit-ready and equipped with the knowledge and tools to stay compliant.
The Engels Floyd Quality Cycle: Continuous support for NDIS providers
Navigating the NDIS isn’t a one-off task – it’s an ongoing cycle of NDIS provider registration, audits, compliance, and back to re-registration. We call this the Engels Floyd Quality Cycle: a continuous process where we’re by your side, providing expert support at every stage of your journey.
So, what’s our approach? We set you up for success by giving you the tools to stay in the driver’s seat. After all, it’s your business, and we want you to feel confident managing it. And don’t worry –we’ll always be here for extra support whenever you need us!
After the initial NDIS registration, providers enter a cycle that involves:
- Regular NDIS audits and compliance checks
- Ongoing monitoring and improvement as standards evolve
- Regular audits to keep everything on track
This NDIS audit-compliance loop is key to upholding NDIS Practice Standards and delivering high-quality services to participants.
Our team stays with you throughout the entire cycle, offering guidance from your first NDIS provider registration to each NDIS audit and through every step of ongoing NDIS provider compliance. As we work together, you’ll get to know our team as an extension of your own, always ready to support you with tailored guidance and expertise.
Whether you’re preparing for a new NDIS registration audit or fine-tuning your compliance practices, we’re here to ensure you stay aligned with NDIS Practice Standards, providing seamless support to help you succeed at all points on your journey.
Why choose Engels Floyd
Decades of experience
Our team brings decades of experience in disability support, quality management, and auditing, with many having held senior roles in government or helped create the first disability services certification system.
Training Provider for NDIS
Audit Personnel
Engels Floyd Quality Consulting has been entrusted by the government to deliver training to all NDIS audit personnel. This experience provides us with grassroots insights into the auditing process.
Subject Matter Expertise
Specialising in NDIS registration, training, quality management, compliance, auditing, and standards, our team holds a deep understanding of the NDIS framework and associated requirements.
Government Collaboration
We are honoured to be recognised by the Government as a trusted consultant for large national NDIS projects.
Lived Experience
Many of the Engels Floyd team have lived experiences of disability and personal experience as NDIS participants. This provides a critical lens into all of the work we do with providers with a valuable consumer perspective.
Client Empowement
At Engels Floyd Quality Consulting, our do-it-with-you approach sets us apart from other consultants. Rather than assuming full control and doing it all, we believe in empowering our clients to fully understand and implement their own processes and systems. We provide a bespoke and individualised approach to support your long term success and sustainability.
Carpentaria engaged Engels Floyd to complete a preparatory audit. Patty and the team have extensive knowledge of the NDIS audit environment and were extremely easy to work with. The report and recommendations provided after the on-site visit were comprehensive and easy to follow and implement.
We are so grateful to the team for their insights and knowledge to ensure that we are well prepared for our Quality and Safeguarding Audit.
Carpentaria
One of the most notable aspects of working with Engels Floyd has been their commitment to ongoing support and improvement. Their team consistently monitors our compliance status, ensuring that we stay ahead of regulatory changes and maintain best practices. This proactive approach has not only helped us avoid potential pitfalls but has also fostered a culture of continuous improvement within our organisation.“
Hosanna Community Care
Outsourcing internal audits with Engels Floyd has guaranteed we have a specialised and current knowledge base that ensures an efficient audit and an unbiased report. Their services have helped us increase efficiency and ensure compliance with the Standards for registration, allowing us to provide the best quality service to all our participants.”
STEPS Group Australia
Managing Director
We engaged Engels Floyd for a preparatory audit because, based on previous engagements, their expertise and knowledge were exactly what we needed to prepare for our external recertification audit. The experience was exceptional. Engels Floyd provided us with detailed, actionable feedback, and their support gave us the confidence to approach the external audit fully prepared. We highly recommend their services—they’ve been invaluable to our audit success.”
Hills Community Options (HCO)
Sue Horsenell, CEO
