Services

Quality Improvement

We are acknowledged leaders nationally in quality requirements relevant to Disability and Human Services. We have worked closely with a range of stakeholders including the NDIS Commission, Department of Social Services, State governments, certification bodies, JAS-ANZ (accreditation body), peak bodies including National Disability Services (NDS) and a range of NDIS, Aged Care and other providers of human services, large, small, existing and new.

We are the best placed nationally to help you with:

  • Demystifying Quality Management
  • Understanding how to continually improve and work towards best practice
  • Developing management systems
  • Help you with your audit findings
  • Standards mapping
  • Integrating management systems
  • Planning for Human Services or NDIS Audits
  • Developing Audit Schemes
  • Chairing technical committees
  • Training Audit bodies
  • Tailored training for providers in quality management and standards
  • Internal auditing training
  • How to facilitate participant input into quality management (these latter two are mandatory requirements for registered higher risk NDIS providers)