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Tailored Training Sessions

Tailored Training Sessions

No two NDIS providers are the same, which is why we tailor training programs to address your unique needs and goals. From NDIS compliance and registration to audit readiness and professional development, our tailored training empowers your team with the knowledge and tools to succeed, delivered in a way that’s clear, practical, and actionable.

Governance and key personnel

These workshops are targeted at senior managers, leaders and governance personnel and will cover key NDIS compliance requirements relevant to those roles.

  • NDIS Governance Essentials

    This workshop focuses on the governance and quality management requirements of NDIS Practice Standards Division 2, tailored for senior managers, leaders, and governing body personnel.

    Max number of people per session: 20

    Estimated length 2 hours

  • Emergency and Disaster Management (Business Continuity)

    This workshop will discuss contemporary approaches to maximising participant engagement in NDIS services. 

    Max number of people per session: 20

    Estimated length 2 hours hours

  • NDIS Business and Strategic Planning

    This workshop will discuss contemporary approaches to maximising participant engagement in NDIS services. 

    Max number of people per session: 20

    Estimated length 2 hours hours

  • Participant Engagement Best Practice

    This workshop will discuss contemporary approaches to maximising participant engagement in NDIS services. 

    Max number of people per session: 20

    Estimated length 2 hours hours

  • Disability Awareness

    This is an interactive workshop suitable for all cohorts in an organisation. 

    Max number of people per session: 20

    Estimated length 2 hours

Supervisors and managers

These workshops are targeted at managers and supervisors, and will cover key NDIS compliance requirements
relevant to those roles.

These workshops are targeted at managers and supervisors, and will cover key NDIS compliance requirements
relevant to those roles.

  • Introduction to Internal Audits

    This interactive training will provide learners with the essential information about planning and conducting  internal audits.

    Max number of people per session: 20

    Estimated length 2 hours hours

  • a group of people having a discussion
    Internal Audits – Advanced

    This interactive training will provide learners with the knowledge and skills to undertake internal audits. 

    Max number of people per session: 20

    Estimated length 2 hours hours

  • Introduction to NDIS Practice Standards

    The workshop will focus on the key obligations for management as required by the NDIS Practice Standards, as well as an overview of the audit and registration process.

    Max number of people per session: 20

    Estimated length 2 hours hours

  • Participant Engagement Best Practice

    This workshop will discuss contemporary approaches to maximising participant engagement in NDIS services. 

    Max number of people per session: 20

    Estimated length 2 hours hours

  • Behaviour Support and Restrictive Practices for NDIS specialist behaviour support providers

    The workshop focuses on compliance requirements for specialist behaviour support providers under the NDIS Practice Standards and Behaviour Support Rules.

    Max number of people per session: 20

    Estimated length 2 hours

  • Disability Awareness

    This is an interactive workshop suitable for all cohorts in an organisation. 

    Max number of people per session: 20

    Estimated length 2 hours

  • Behaviour Support and Restrictive Practices for NDIS providers implementing behaviour support plans

    The workshop focuses on compliance obligations for providers implementing behaviour support plans under the NDIS Practice Standards and Behaviour Support Rules.

    Max number of people per session: 20

    Estimated length 2 hours

  • Incident Management

    Supervisors and managers will learn about best practice in NDIS incident management, including incident reporting and investigation. 

    Max number of people per session: 20

    Estimated length 2 hours

  • Risk Management

    The workshop focuses on risk management compliance under the NDIS Practice Standards, including the enhanced requirements from the November 2021 amendments.

    Max number of people per session: 20

    Estimated length 2 hours

Professional staff

These workshops are targeted at roles which require professional qualifications/experience to deliver complex supports, e.g. behaviour support practitioners.

  • Behaviour Support and Restrictive Practices for NDIS specialist behaviour support providers

    The workshop focuses on compliance requirements for specialist behaviour support providers under the NDIS Practice Standards and Behaviour Support Rules.

    Max number of people per session: 20

    Estimated length 2 hours

Workers

These workshops are targeted at roles delivering direct support to NDIS participants, e.g. support workers, team leaders.

  • Introduction to NDIS Practice for Workers

    The workshop covers key worker obligations under the NDIS Practice Standards, including complaints, incident management, and the NDIS Code of Conduct.

    Max number of people per session: 20

    Estimated length 2 hours

  • Disability Awareness

    This is an interactive workshop suitable for all cohorts in an organisation. 

    Max number of people per session: 20

    Estimated length 2 hours

  • Behaviour Support and Restrictive Practices for NDIS providers implementing behaviour support plans

    The workshop focuses on compliance obligations for providers implementing behaviour support plans under the NDIS Practice Standards and Behaviour Support Rules.

    Max number of people per session: 20

    Estimated length 2 hours

  • Feedback and Complaints Management

    All registered NDIS providers must have a feedback and complaints management system which makes it easy for people to provide feedback and make a complaint. 

    Max number of people per session: 20

    Estimated length 2 hours

  • Incident Management

    Supervisors and managers will learn about best practice in NDIS incident management, including incident reporting and investigation. 

    Max number of people per session: 20

    Estimated length 2 hours

  • Risk Management

    The workshop focuses on risk management compliance under the NDIS Practice Standards, including the enhanced requirements from the November 2021 amendments.

    Max number of people per session: 20

    Estimated length 2 hours

  • Basics of Support Planning

    This workshop will cover key NDIS compliance requirements for support provision (Division 3 of NDIS Practice Standards Core Module)

    Max number of people per session: 20

    Estimated length 2 hours

Carpentaria engaged Engels Floyd to complete a preparatory audit. Patty and the team have extensive knowledge of the NDIS audit environment and were extremely easy to work with. The report and recommendations provided after the on-site visit were comprehensive and easy to follow and implement. 
We are so grateful to the team for their insights and knowledge to ensure that we are well prepared for our Quality and Safeguarding Audit.

Carpentaria

One of the most notable aspects of working with Engels Floyd has been their commitment to ongoing support and improvement. Their team consistently monitors our compliance status, ensuring that we stay ahead of regulatory changes and maintain best practices. This proactive approach has not only helped us avoid potential pitfalls but has also fostered a culture of continuous improvement within our organisation.

Hosanna Community Care

Outsourcing internal audits with Engels Floyd has guaranteed we have a specialised and current knowledge base that ensures an efficient audit and an unbiased report. Their services have helped us increase efficiency and ensure compliance with the Standards for registration, allowing us to provide the best quality service to all our participants.”

STEPS Group Australia

Managing Director

We engaged Engels Floyd for a preparatory audit because, based on previous engagements, their expertise and knowledge were exactly what we needed to prepare for our external recertification audit. The experience was exceptional. Engels Floyd provided us with detailed, actionable feedback, and their support gave us the confidence to approach the external audit fully prepared. We highly recommend their services—they’ve been invaluable to our audit success.”

Hills Community Options (HCO)

Sue Horsenell, CEO

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